P2K2 Universitas Riau

Pusat Pengembangan Karir dan Kewirausahan UNRI
Monday, 21 Jun 2021
Customer Service Representative (English) (CSRE)
Teleperformance
Kabupaten Sleman, Indonesia
Industri :
Kurir
Posisi yang dibuka: 0
Total seluruh posisi: 5
Posted : 15 March 2021 00:00 WIBtutup
Kategori Posisi : Telekomunikasi
0Pelamar
PT Teleperformance mengadakan Campus Hiring di Unika Soegijapranata. PT Teleperformance adalah perusahaan di Indonesia yang merupakan perusahaan yang bergerak di bidang jasa Customer Service dan Call-center..
warga negara indonesia
Jenjang : Minimal Diploma
Jurusan : Semua Jurusan

- Minimum D3 any Major

- Maximum 30 years old

- Experience Minimum 1 year in Call Center (Inbound, Outbound and Handle Media Social)

- Fresh Graduate are Welcome

- Able to speak in English (Active)

- Communicative

- Willing to work in Shifting Schedule including weekend and Public Holiday

Level Masuk : Entry Level
Tipe Kerja : fulltime
Job deskipsi :

- Answering an Incoming Calls and Respond to Email

- Handle Customer Inquiries by Email and Social Media

- Provide Customers about Product and Service Information

- Identify and Escalate Priority Issues

- Documenting All Call Information According to Standard Operating Procedures

- Complete All Call Logs

- Updating customers profile into computer

- Conduct customer surveys to ascertain level of customer service

 
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Ditulis Oleh Teleperformance Dilihat 31 kali